What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consents

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting the information and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at anytime, by contacting us at the contact information on the contact page located here:

Links

When you click on links on our store, the links may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics

Our store uses Google Analytics to help us understand who visits our site and what pages are being viewed.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure the information is not inappropriately misused, accessed, disclosed, altered, lost or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy  

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Our Return Policy
We want you to be completely satisfied with your purchase from Cooperstown Distillery. If you are not happy with your purchase for ANY reason,please contact us. During refunds, the customer is responsible for return shipping, unless item is damaged. Items purchased at off-site retailers must be returned through the same retailer and are subject to the policies of the retailer in which it was purchased. Please contact us with any questions. Thank you for your patronage!

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

“All refunds will be provided as a credit to the credit card used at the time of purchase within five (15) business days upon receipt of the returned merchandise.”

“Please be assured that your items will ship as weather permits. We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. We also offer GSO shipping where applicable and two-day air as well”

You must be at least 21 years of age to order or receive alcoholic beverages. Any shipments containing alcoholic beverages are sent with an “Adult Signature Required” sticker.

All carriers who deliver alcoholic beverages are required to ask and check for identification upon delivery. This means that you or someone over the age of 21 will need to be present at the time of delivery to sign for your shipment.

We highly recommend having your alcohol shipped to a business to avoid any potential delays.

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