Last Updated and Effective: November 20, 2023

Cooperstown Distillery, LLC and its affiliates (collectively, “we”, “us”, or “our”) operate www.cooperstowndistillery.com and any other website that links to this Privacy Policy (collectively, the “Site”). This Privacy Policy applies to your use of such Site. This Privacy Policy describes the types of information that we may collect or you may provide when you use the Site. This Privacy Policy also describes our practices for using, disclosing, and maintaining such information. 

This Privacy Policy does not alter the terms of any other agreement that you may have with us. Your clicking to accept the terms of this Privacy Policy or your use of the Site constitutes your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Site.   

1. Personal Information We Collect. “Personal information” is data that can be used to uniquely identify, directly or indirectly, or contact a single person. We collect information you choose to provide to us through your interaction with the Site and also collect information automatically when you visit the Site. 

Information You Provide.

When you choose to access the Site, we collect your date of birth as required by applicable legal requirements. Other information we collect may vary, depending on how you interact with the Site. For example, we may collect contact information such as your name, email address, and any other information you choose to provide when you use the Site “contact us” feature, or when you sign up for our emails, or schedule a tour. 

If you make a purchase through the Site, we will collect your name, delivery address, and email and/or telephone number to ship and process the order, and our third-party payment card processor will collect payment account information to process your payment, as well as your name and billing address to process the payment.

Information Collected Automatically.

Whenever you interact with the Site, we, as well as our service providers, may use assorted technologies that automatically or passively collect data about how the Site is being accessed and used. This data may include browser type, unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications within the Site, and other usage information tied to your activities on the Site (“Use Data”). This information helps us manage, improve and customize the Site’s features and functionality to you, or to determine your general location  Usage Data typically remains in aggregate form and does not identify you individually. If such information does identify you, we will treat it as personal information subject to this Privacy Policy. 

You can adjust your browser settings to disable or reject cookies and certain online tracking tools, but if you disable all tracking, you may be unable to access all functionality of the Site.  

The Site also uses analytics tools such as Google Analytics, a web analytics service provided by Google, Inc. that uses cookies to help us analyze how users navigate the Site. The information generated by this tool (including IP address) will be transmitted to and stored by Google in aggregate form and used to evaluate use of the Site, compile reports on Site activity and other services relating to Site usage. You can learn more about Google Analytics and how to opt out here: https://tools.google.com/dlpage/gaoptout. 

2. How We Use Information We Collect. We use information we collect, including your personal information and Use Data, to make the Site and our services through the Site available, to provide products, services, features and functionality users have requested and related customer service, communicate about them with users, and support, manage, troubleshoot, protect and improve the Site and our related offerings, conduct research and analysis related to our products and services, and comply with law and law enforcement requirements or to protect the legal rights or health or safety of our customers, employees, or others.  We may also use your personal information to send you emails or mailers. You can opt out of marketing messages in the individual email, but doing so will not affect our ability to continue to contact you regarding your existing or past business relationship with us, such as an open order.

3. Information We Share with Others. We may disclose your personal information to third party service providers to assist with our fulfilling your requests to us and operating our business, such as our payment processor, marketing and advertising providers, web-hosting services, and other similar third-party providers, protect the security and integrity of the Site and our systems, to correct technical problems and malfunctions of the Site, to technically process your information, to provide the Site, to take precautions against liability. We also may provide your personal information to service providers who provide services on our behalf, such as our data centers. If you request services via a mobile device, your request will be transmitted via your mobile carrier’s network and your carrier may have access to it.  Consult your carrier’s privacy policy for additional information.

We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.  We reserve the right to disclose any personal information as needed if that information is requested by law enforcement agencies or if we are required to do so by law, treaty, regulation, subpoena, court order, or by a government entity.  We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us or to protect our legal rights or the rights of others.

4. Do-Not-Track Requests; Third-Party Tracking. Unless your browser settings are configured to make your online activities and information about your online activities (such as traffic data as described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser sends us a “do not track” message.   However, third parties, other than our vendors assisting with making the Site available do not have authorization from us to track your uses of the Site or track what other activities you may have engaged overtime and across websites (for example before or after using the Site). 

5. Your Rights and Choices. You can choose not to give us your personal information but in some cases, we will not be able to provide our products or services or respond to your questions or requests without certain information. You also have the following rights and choices with regard to your communication preference: 

• You can adjust your communication preferences with us at any time by contacting us using the contact information at the bottom of this Privacy Policy. 

• You can also request to be removed from our marketing emails by clicking the “unsubscribe” link in our email messages. 

6. Third-Party Links. The Site may contain links to third-party websites that are not controlled by us, and we are not responsible for the content or privacy practices of such other third-party websites. Any such links are made available to you as a convenience, and you agree to use these links at your own risk.  Please be aware that we are not responsible for the privacy practices or content of such third-party services. Consult their separate privacy policy in regard to their privacy practices.   

7. Children. The Site is not intended for use by children or by persons under age 21, and we do not knowingly collect personal information from persons under age 21. If we learn that we have collected the personal information of any such individual, we will take steps to delete the information as soon as possible. If you believe we have collected personal information from anyone under the age of 21, please contact us using the method indicated in Section 12 (Contact Us) below. 

8. Protecting Your Information.  We use physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, because no measure is ever 100% effective when transmitting information over the Internet, we do not guarantee that your information will be secure from theft, loss, or unauthorized use. 

9. Notice to Residents of Countries Outside the United States. We are headquartered in the United States and currently our Site is only intended for individuals located in the United States. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States where the privacy laws may differ from the country in which you are located.  We will protect the privacy and security of personal information according to this Privacy Policy and U.S. laws.

10. Your California Privacy Rights. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year.  We do not currently share any personal information with third parties for direct marketing purposes by such parties.  If you have any questions, comments or requested related to this Section, please contact us using the information in Section 12 (“Contact Us”) below.  A number of states are currently considering enacting laws similar to the California law above.  If you are a resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments.

11. Changes to Privacy Policy. We reserve the right to change or replace this Privacy Policy at our sole discretion at any time and we encourage you to review this Privacy Policy periodically.  If we make material changes to this Privacy Policy, we will post the updated Privacy Policy on this page, with the effective date of the new policy or as otherwise required by law.  Any changes to the Privacy Policy will become effective upon posting of the revised policy on the Site.  Your continued use of the Site following the posting of changes constitutes your agreement to such changes. 

12. Contact Us.  If you have any questions about our Privacy Policy, please feel free to contact us at (607) 282-4246.